Returning your item via Royal Mail collection
When returning your parcel, you now have the option of arranging for your items to be picked up from your home.
Follow the steps to generate your returns label, as specified HERE. Once you’ve downloaded the returns label, you have the option to book your collection, using the button at the bottom of the screen.
Collections are available Monday – Saturday. You may not specify a collection time however, if you plan to leave your home during the day, you do have the option of leaving it in a safe place to be picked up.
This is an additional service and costs 60p.
- A pair of leggings weighs approx 250g. Therefore, if you return two pairs of leggings your parcel will weigh approx. 500g, three pair will weight approx. 750g and so on.
- Please select ‘small parcel’ if you are returning 4 or less items back to us.